As loan officers, we do a great job of protecting our members upfront—but the real test of that protection comes during the claims process. With rising costs and an increase in claims, it’s more important than ever that the experience is smooth and stress-free. One of the most common issues that can disrupt that experience
UPCOMING SESSIONS Two sessions will be available on each date: 10 am est and 3 pm est. Join Online Click Here to Login. Or copy and paste the following link: https://meet.goto.com/cucertifiedauto/elearning-series Join Via Phone Dial in: (408) 650-3123 Access Code: 284-829-533 Upcoming DatesQuoting in VisualGAP July 8th, 2026 Motorcycle & Powersports Coverage July 22nd, 2026
NEW LENDER TRAINING PROGRAM The CU Certified New Lender Training Program introduces new lenders to essential concepts after they’ve gained some initial experience, helping them build confidence and a strong foundation for success. Best suited for lenders with approximately 3 months of experience Focuses on core fundamentals of the CU Certified program Reduces early overwhelm
Help Members Say “Yes” with Less Stress Every day, we’re faced with countless decisions, what to eat for lunch, what to wear, whether to choose generic or name brand at the store—the list goes on. When our members are purchasing a vehicle, those everyday decisions multiply quickly. They’re not only choosing the right car, but
Let’s Talk Mileage When it comes to CU Certified, mileage is kind of a big deal. It helps determine which level of coverage your member qualifies for, how long we can protect their vehicle, and even how much that coverage costs. More miles = more risk. Simple math. That’s why it’s so
Like it or not, winter is still here, and while colder weather brings cozy sweaters and hot cocoa, it can also bring major headaches for vehicle owners. Modern cars are packed with electronics—and when temperatures drop, those sensitive systems often bear the brunt. Think about it: you wouldn’t leave your smartphone in the freezer overnight,